Our current Board members are below. We are in the process of confirming the industry Board Directors representing five segments of our Board, including those with retail focus (three Directors to be announced), international and corporate focus (one further to be announced), and payments institutions and e-money providers (two to be announced). 

Gerard Lemos CMG

Chairman

Gerard Lemos CMG has undertaken a series of senior roles in financial services and banking regulation since 1998.  He has been Chairman of the Banking Code Standards Board, the Lending Standards Board and the Money Advice Service.  He is a social researcher and the author of numerous books and articles. He is also Vice-President of the British Board of Film Classification and was previously Chair and Deputy Chair of the British Council.  He was a visiting Professor at Chongqing Technology and Business University in China from 2006 to 2010. Gerard has formerly been an Audit Commissioner, a Civil Service Commissioner and a non-executive director of the Crown Prosecution Service.

 

Clare Spottiswoode CBE

Independent Director

A mathematician and an economist by training, Ms Spottiswoode began her career in HM Treasury before starting her own software company. She was Director General of Ofgas, the UK gas regulator, for five years from 1993 and Deputy Chairman of British Energy from 2002 to 2007.  From November 2006 until the end of 2009 she was the Policyholder Advocate for Aviva plc. Clare is currently Chairman of Gas Strategies Limited, and also a non-executive director of Energy Solutions Inc and Chairman of Magnox. She is also a non-Executive Director of G4S.  She was a member of the Independent Commission on Banking (known as the Vickers Commission) which reported in September 2011, and whose recommendations are currently the subject of proposed legislation.

Andrew Slough

Payments Industry Director, HSBC

Andrew has over 25 years' experience within retail and commercial banking, cards and payments at HSBC. This has included senior positions in strategy, product and business management in both the UK and US. He also has extensive experience in industry involvement and representation. In his current role as Payments Industry Director, Andrew is responsible for HSBC's strategy in respect of and engagement with the whole of the payments industry.
 

James Barclay

Executive Director, J.P. Morgan

James is an Executive Director in J.P. Morgan’s Treasury and Securities Services within the Global Market Infrastructures team, jointly responsible for managing strategic regulatory issues and industry developments in EMEA. He joined J.P. Morgan in 2007 after heading the New Business Initiatives team at the Euro Banking Association and before that Lloyds Bank’s securities operation in Paris. He is a member of the Board of the Euro Banking Association and has had extensive experience in both the payments and securities industries from operational delivery to strategic positioning.

Jamie Martin

Head of Payments Services and Cash Management, National Australia Group Europe Ltd

Jamie Martin is Head of Payments Services and Cash Management for National Australia Group Europe Ltd. As well as leading their UK payments business and ensuring proper controls and accountability, Jamie also directs the banks cash services. The bank is one of only a handful of commercial banks in the world that can issue its own bank notes and has more in circulation in Scotland than any other bank, including the UK’s central bank.

Jamie is a Fellow of the Chartered Institute of Bankers in Scotland and has experienced a wide range of roles within the bank across his 30-year career, including retail banking and wealth management.  He has led on some major process improvement and efficiency programmes, including the transformation of the bank’s payments operation across the Great Britain and Ireland in 2002.

In 2009, Jamie oversaw the end-to-end process for re-designing, producing and putting into circulation, a completely new series of Clydesdale banknotes.

Jamie lives in Scotland and is married with two teenage sons. Clydesdale Bank and Yorkshire Bank are part of the National Australia Bank Group Europe Ltd.
 

Marion King

Managing Director, RBS

Marion King is Director of Payments for RBS and has end to end accountability for payments across the bank. Bringing all aspects of payments together, she leads the overarching payments strategy, industry engagement and delivery of all payments services.

Marion has extensive experience across the financial services industry. She joined RBS in January 2015 from MasterCard where she was the President of the UK & Ireland markets. In this role, she was responsible for growing the business and creating a world beyond cash through an innovative approach to everyday payments, including emerging technologies such as contactless and mobile.   

Prior to joining MasterCard, Marion was the CEO of VocaLink, she held this role from 2002 and her leadership transformed VocaLink from a domestic back-office payments supplier, to a commercial international transactions specialist offering multiple services.

 

Neil Lover

Head of Payments and Cards, Coventry Building Society

Neil is responsible for all aspects of payment and card transaction processing, including strategy development, supplier and change management, risk and operations.

Prior to joining The Coventry, Neil was responsible for delivery of the O2 Money business operation for Telefonica, including payments, operational risk and compliance, financial crime, customer service and supplier management. 

Prior to joining Telefonica, Neil was Head of Payments Strategy and Transformation at Nationwide Building Society, where his scope of responsibility included group strategy, payments subject matter expertise and consultancy, third party supplier management, payments risk and transformation delivery for electronic payments, cards, cash and cheques. 

Neil is also a Board member at the UK Cards Association and has served on the Chaps and Cheque & Credit Clearing Boards.

Norman Wren

Santander UK Service Delivery & Operations Director

Norman is responsible for operations including payments; process improvement, organisational structure and productivity, cost management and procurement.

Previously, Norman worked in Paris for AXA where he was responsible for setting up global manufacturing and cost management programmes. He has also worked at Guardian Royal Exchange as Group IT Director, BZW Investment Bank as Head of Global IT Operations and was a consultant with Andersen Consulting.

Paul Horlock

Head of Payments, Nationwide Building Society

Paul is responsible for all payment processes across the Nationwide group. This includes: all low and high value electronic payment transactions, paper transactions, cash and cards activity.  He is also the Accountable Executive for all key payment projects across Nationwide covering PSD 2012, integration with the group’s new operating systems and the development and delivery of the future strategic payments infrastructure.  Prior to joining in Nationwide in 2010, Paul spent nine years with Barclays where his last position was Head of Global Payment Processing with direct responsibility for operations in the UK, US and India. 

Prior to joining Barclays, Paul worked for the Prudential Assurance Company and spent time working in the Lloyds of London insurance environment.

Russell Saunders

Managing Director Global Payments, Lloyds Banking Group

Russell is a career banker with 20 years' experience, specialising in operations, compliance and change management. He is currently Managing Director Global Payments for Lloyds Banking Group. Russell is a strong advocate of customer led innovation in payments and has led a number of initiatives on behalf of the industry including Faster Payments.

 

Steve Allen

Head of Global Payments, Barclays

Steve is Head of Global Payments at Barclays. Prior to this, he was the Director of Operations for Barclays Corporate with responsibility for a number of areas including Lending Operations, International Trade Operations, Account Servicing, Business Continuity, Supplier Management and for Offshore Services function in India.

Steve joined Barclays in 2006 after spending 17 years at Citigroup where he held a variety of roles in the UK, Ireland, India, and the US.

Steve has extensive Operations and Customer Service experience through a number of senior management positions in Citigroup's Corporate and Investment Bank and Global Consumer Bank including leading the payment operations in both Europe and the US. In his latest role at Citi, Steve was Executive Vice President, National Director of Client Services for Citigroup based in New York.

Maurice Cleaves

Chief Executive

Maurice has an observer seat on the Payments UK Board. 

Maurice has over 35 years of experience within the banking industry and started his banking career at Barclays retail bank in the late 1970’s. He joined The First National Bank of Chicago in 1980 and over the following 26 year tenure he covered many areas of banking, including securities, corporate trust, trade, and cash management through mergers with Bank One and JP Morgan Chase.

In 2006 Maurice moved to Deutsche Bank where he was a Managing Director in the Global Transaction Bank, responsible for Cash Management Product Management for EMEA and developed the payments business within the euro area.

Most recently Maurice was back at Barclays Bank where he was Global Head of Cash Management, Managing Director, and a member of the Corporate Bank Exco with a co-head responsibility for all products. During his career Maurice has also held a number of positions within the industry including Chairman of the IBOS Association, Director of SWIFT UK, CHAPS and on the Payments Council Board (2008-2010).